top of page

JOB TITLE: Assistant to the Clinical Director

DEPARTMENT: Therapy Clinic

REPORTS TO: Director of Clinical Services

High Hopes Development Center is a 35-year-old non-profit organization that loves, nurtures, and educates children helping each child reach their maximum potential. The mission of High Hopes Development Center is to equip children, youth, and their families with the skills necessary to achieve success through education, therapeutic services, and loving support. High Hopes is the only school in Williamson County with a pediatric therapy clinic on site. High Hopes was voted as one of the Top Workplaces in the Nashville metropolitan area in 2016 and 2017.


The Assistant to the Clinic Director works closely with the Administrative Staff and the Director of Clinical services to support the therapy team and contribute to daily non-clinical functioning of the department.


Responsibilities include but are not limited to:

  • Maintain staff HR files and complete an annual audit

  • Coordinate new employee HR paperwork, computer access, and background checks

  • Serve as point person for the clinic with ImageQuest (IT), HQ (Billing), and Raintree (Practice Management System)

  • Assist student coordinator with new student orientations (manage documentation, fingerprinting, keys, computer logins, etc.)

  • Maintain financial aid record for clinical services

  • Coordinate trainings for clinic staff (CPR, HIPAA, etc.)

  • Coordinate weekly communication with clinic families via email using MyEmma

  • Generate monthly invoices for clinic contract employees

  • Manage clinic staff PTO report

  • Liaison between therapists and admin staff to identify and problem solve inefficiencies or problems

  • Coordinate with facilities personnel regarding cleaning, maintenance, and repairs

  • Assist with compliance with current healthcare regulations, medical laws, and high ethical standards

  • Maintain therapy tools inventory and order more as needed

  • Order therapy equipment and supplies

  • Monitor clinic volunteers

  • Coordinate schedule for clinic room usage for purposes other than High Hopes therapies (ex, room rentals, meetings, etc.)

  • Assist in planning and implementing annual in-service days

  • Assist with development, revisions, and implementation of clinic policies and procedures.

  • Assist the Director of Clinical Services with annual HIPAA audits, HIPAA policies and procedures revisions and implementation of HIPAA policies and procedures.

  • Act as a member of the clinic administrative team, providing front desk coverage when needed

  • All other duties as assigned.


Reports to/Directly Supervised by:

Director of Clinical Services



BS in Healthcare Administration, Business, or relevant field


Special Skills & Requirements:

  • Strong interpersonal, oral and written communication skills.

  • Strong computer skills including MS Office and practice management software programs

  • Excellent organizational and time management skills

  • Effective human relations skills and proven excellence in customer service

  • Ability to effectively function in a stressful environment

  • Understanding of HIPAA

  • Knowledge of medical issues, billing, therapy terminology

  • Knowledge of accounting, data and administrative processes and principles




The Clinic at High Hopes Development Center is a leader in the care of children with disabilities. As a non-profit we are mission driven and passionate about providing expert therapeutic services for the children and families we serve. Employees enjoy a family friendly and supportive team atmosphere in which to grow as a person, professional and/or clinician. High Hopes was voted a 2017 Middle Tennessee Top Workplace for The Tennessean.

High Hopes employees enjoy the following benefits:

  • Paid Time Off

  • Paid Holidays

  • Health Insurance (full time)

  • Dental Insurance (full time)

  • Retirement Savings – 401k Plan

  • Supplemental Insurance

  • Vision (full time)

  • Childcare Discount at our on-site child-care/preschool

Job Type: Full-time (30-40 hours)

To apply, please email cover letter and resume to Whitney Clark at

bottom of page